Framework agreements agree on a standard process and set of conditions for future transactions. They make it easier and faster for the parties to reach an agreement in which the parties will make multiple transactions together over time. Complex framework agreements cover several different documents. It is customary, for example, to include sample forms for appeal contracts, available services and fees in the annexes to a framework contract. These models define the framework for future contracts. Often, a framework agreement defines the entire on-call contracting process, including how a customer can request the provision of services from the supplier. .